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Capital One® Mobile

Capital One® Mobile
Author: Capital One Services, LLC
Size: 51M
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Capital One® Mobile Review

Capital One Mobile is the official app for the clients of Capital One Bank, one of the main banking institutions in the United States. They can use the app to manage their accounts and credit cards, as well as other financial products such as loans or mortgages.

Partial or Full Repayment of Any Loan

In this application, you can repay any loan—cash loan, car loan, mortgage loan. Repayment can be made from a debit card or checking account. The operation is possible on any working day, except for the day of payment according to the schedule. Both partial and full repayment of the loan is possible (upon full repayment, the amount is set automatically).

The minimum amount to be paid is the amount of interest accrued for the current day, the maximum is the balance of the loan debt. To complete the operation, you must enter your loan and click on the "Early repayment" button.

Online Chat Consultations 

In the online chat, you can remotely issue a cash loan without a visit to the office, as well as get professional advice. You can find out financial information on products (accounts, deposits, loans, cards)—product conditions, opening / closing dates, dates of receipt / withdrawal of funds, current interest rates, terms and amounts of payments, account balances, transactions performed, amounts owed, preferential period, limits on transactions, money transfers, tariffs, etc.

You can also request non-financial information: operability and blocking of cards, details, issue / re-issue of cards, validity of the power of attorney, addresses and working hours of offices, the presence of an arrest, etc.

To use chat, click on the icon in the upper right corner of the screen.

Available features

With this application, you can perform various actions such as manage credit cards, bank accounts and other financial products, check the balance of your accounts, send money to friends and family through the Zelle system, customize the app with an initial greeting and profile photo, view and export receipts and all types of documents, activate and deactivate credit or debit cards and also receive detailed information about the operations, including their geographic location.

Verdict

Capital One Mobile meets the strictest security standards for online banking, including double security for certain processes that require it. In addition, its interface has a very simple design that allows any user to easily manage their accounts, regardless of their level of dexterity with electronic devices.

Cons:

  • Connectivity issues and slow start
  • Does not allow access from some IPs
  • Forced upgrades can lead to crashes

Pros:

  • User-friendly interface
  • Convenient for everyday use
  • Supports different types of payments
  • Excellent 24/7 customer support

Design and Usability 10

Key Functions 10

Security 10

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